Privacy Policy

Last Updated: July 20, 2026  ·  HarborAI LLC

SafeHarborAI, operated by HarborAI LLC ("we," "us," or "our"), is committed to protecting your personal information. This Privacy Policy describes the types of information we collect through our website and forms, how we use and protect it, who we share it with, and your rights as a user. By using our website or submitting information through our forms, you agree to the practices described here.

1. Who We Are

SafeHarborAI is a personal AI research and development lab operated by HarborAI LLC, a Maryland limited liability company.

2. Information We Collect

We collect the following categories of personal information:

• Email address: when you submit a contact form, enterprise inquiry, or feedback form.
• Name: when provided through a contact or enterprise inquiry form.
• Company name and use case: when you describe your organization's needs through an inquiry form.
• Feedback content: the message and rating you submit through site feedback forms.
• Voice interaction data: if you use the Voice Agent on this site, your spoken input is transcribed in real time to provide the service. Transcripts and interaction metadata may be logged for quality, safety, and improvement purposes.
• Technical data: IP address, browser type, and device information collected automatically by Cloudflare, our infrastructure and security provider, for security and performance purposes.

We do not collect payment information, government identification numbers, health data, or other special categories of sensitive personal data.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and feedback, and evaluate potential enterprise or partnership opportunities.
• To operate, maintain, and improve our live prototypes, including the Voice Agent and GetJobDrop.
• To communicate relevant product updates that match the interests you indicated when contacting us.
• To maintain the security and proper functioning of our website and services.
• To comply with applicable legal obligations.

We will not use your contact information for unrelated marketing without your explicit consent.

4. Third-Party Service Providers

We work with a limited number of trusted service providers to operate our website:

• Cloudflare: provides website hosting, CDN delivery, DDoS protection, security services, and the serverless functions that process our feedback form submissions. Cloudflare may log technical request metadata (IP addresses, HTTP headers) as part of its security processing. See Cloudflare's Privacy Policy for details.
• OpenAI: the Voice Agent uses OpenAI services to transcribe spoken input and generate spoken responses. Audio and transcript data are processed to provide the voice service and are subject to OpenAI's Privacy Policy.
• Telegram: feedback form submissions are delivered to our team through a private Telegram channel. Telegram processes that content under its own privacy policy.

These service providers are contractually obligated to protect your data and are prohibited from using it for any purpose other than providing services to us.

5. Data We Do Not Sell

We do not sell, rent, trade, license, or otherwise transfer your personal information to any third party for commercial purposes. This is a firm commitment — not just a legal formality.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy:

• Contact, inquiry, and feedback submissions: retained for up to 2 years after the inquiry is resolved, or until you request deletion.
• Voice interaction logs: retained for up to 12 months for quality and safety review, unless you request earlier deletion.
• Technical and security logs: retained according to Cloudflare's standard retention schedules (typically 30 to 90 days).

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data from our records.
• Opt-out: Unsubscribe from our emails at any time using the unsubscribe link in any message, or by contacting us directly.

To exercise any of these rights, email mark@safeharborai.ai. We will acknowledge and respond to your request within 30 days.

8. Cookies and Tracking

Our website may use cookies or similar technologies for essential functionality (for example, Cloudflare security cookies). We do not currently use advertising networks or behavioral tracking technologies that personally identify you. If our approach to tracking changes materially, we will update this policy and, where appropriate, notify users who have provided contact information.

9. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you become aware that a child has submitted information to us, please contact us and we will promptly delete that data.

10. Security

We apply reasonable technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure. In the event of a data breach that materially affects your information, we will notify you as required by applicable law.

11. Changes to This Policy

We may revise this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. For significant changes, we will make reasonable efforts to notify users who have provided us with contact information. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us: